The Visual Basics of Being An Effective Troubleshooter

Summary #

The Goal of troubleshooting LC-MS/MS:

  • Isolate the specific, most likely cause of a problem
  • Reduce downtime
  • Reduce cost
  • help service engineer to show up with the correct parts to complete your service quickly

General Troubleshooting guidelines:

  • Visual inspection is Key
  • Start by “breaking the system down”
  • Having a BASELINE for all metrics is critical to proper troubleshooting
     - Logbooks to track problems and solutions
     - Reference values for instrument readbacks
     - System suitability